Effective Date: March 18, 2026

At Duke & Dame Global, we design children’s apparel using carefully selected materials intended to provide exceptional comfort, durability, and softness. Proper care is essential to maintain the quality, longevity, and appearance of each garment.

This Product Care Policy provides general care guidelines to help ensure that Duke & Dame Global products remain in excellent condition over time.

General Garment Care Guidelines

To maintain the integrity and softness of your Duke & Dame Global garments, we recommend following these general care practices:

Always follow the care instructions provided on the garment label
Wash garments in cold water using a gentle cycle
Use mild, child-safe detergents suitable for delicate fabrics
Avoid bleach or harsh chemical cleaners
Wash similar colors together

These practices help preserve fabric softness and prevent unnecessary wear.

Knitwear Care (Sweaters & Cardigans)

Knit garments require special attention to maintain their structure and softness.

For best results:

Wash knitwear using a delicate or hand-wash cycle
Use cold water and mild detergent
Avoid twisting or wringing the garment
Lay flat to dry to maintain the garment’s shape
Store knitwear folded rather than hung to prevent stretching

Improper drying methods, including machine drying, may cause shrinkage or fabric distortion.

Drying Recommendations

To preserve the quality of the fabric:

Air drying is strongly recommended
Lay garments flat on a clean towel or drying rack
Avoid high heat drying

Excessive heat can cause fabric shrinkage, weakening of fibers, or distortion of garment shape.

Ironing Guidelines

If ironing is necessary:

Use low heat settings
Turn garments inside out before ironing
Avoid direct heat on delicate knit textures or decorative details

Always test heat settings on a small area before ironing the entire garment.

Stain Treatment

When addressing stains:

Treat stains as soon as possible
Use gentle stain removers appropriate for delicate fabrics
Avoid aggressive scrubbing that may damage fibers

For persistent stains, professional cleaning may be recommended.

Fabric Behavior & Natural Variations

Because many Duke & Dame Global garments use natural or premium fabric blends, slight variations may occur.

Possible fabric behaviors may include:

Minor shrinkage after washing
Softening of fibers over time
Subtle texture variations

These characteristics are normal and reflect the nature of premium textile materials.

Product Care Responsibility

Customers are responsible for maintaining garments according to the care instructions provided with each product.

Damage resulting from:

Improper washing or drying
Use of harsh chemicals
Failure to follow care instructions

may affect the appearance and performance of the garment and may not be considered a manufacturing defect.

Product Safety Notice

Children’s garments should be used in accordance with appropriate safety practices.

Parents or guardians should ensure that clothing is:

Worn appropriately for the child’s age
Properly fitted
Used under appropriate supervision

Questions About Product Care

If you have questions regarding garment care or product maintenance, please contact our support team.

Duke & Dame Global Customer Support

Email: Contact@DukeAndDameGlobal.com

Website: https://DukeAndDameGlobal.com

By following these care recommendations, customers can help ensure that Duke & Dame Global garments continue to provide comfort, durability, and quality throughout their use.